This artificial intelligence makes it possible to collate, parse and Activate customer feedback from a single platform. Anecdote, equipped with a proprietary NLP engine, offers detailed analyses with remarkable accuracy, essential for customer-centric teams. By integrating feedback from over 230 sources, including social networks and survey platforms, this tool excels in creating custom taxonomies and analyzing secure data in real time. The features of semantic search accelerate the discovery of relevant insights, optimizing decisions and product strategy. Adapted for various sectors, including finance, retail and e-commerce, Anecdote allows businesses to effectively transform customer feedback into concrete actions, thus improving the user experience and customer satisfaction.
Optimize data extraction with automatic tagging. This technology ofartificial intelligence analyzes textual content, and identifies and organizes data accurately and consistently. Ideal for teams of product management seeking to streamline their work processes.
This function allows you toanalyze the feedback of consumers on competing products, offering a clear vision of market performance. It is a valuable tool for strategists and marketing teams wanting to optimize their offers.
Create custom dashboards for detailed analysis of customer feedback. This feature supports informed decision-making, by highlighting actionable and relevant insights. Perfect for customer experience managers who want to continuously improve the services offered.
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