Brand24

The platform aggregates up to 25 million sources and classifies the data by sentiment positive, neutral or negative. A clear dashboard displays reach, the engagement and influence, then creates PDF reports ready to share. The service immediately alerts marketing, public relations and support as soon as a spike in activity occurs, protecting the reputation and guiding decisions. Dedicated modules track the hashtags, compare visibility with competitors and reveal trends. Detection in 108 languages supports international brands, while workflow automation saves valuable time.

Real-time monitoring of online channels

The tool collects in real-time mentions from 25 million sources: social networks, blogs, forums, news, podcasts. Instant alerts signal any spike in activity to protect the reputation and seize every opportunity.

AI sentiment and context analysis

An sentiment analysis classifies each mention as positive, negative or neutral and detects sarcasm. The context of the discussion appears as an actionable word cloud, which helps teams prioritize feedback and adjust the copywriting to better engage the target.

Automated reports and simplified sharing

The module generates clear PDF reports on reach, engagement and the influence score. Scheduled sends reduce the time spent on creating slides, while the CSV export feeds any workflow process. Stakeholders thus obtain concrete data to decide quickly.