This artificial intelligence enables to optimize the work processes in various areas such as the customer service, the KYC compliance and the management of the supplier accounts. Freeday offers an automated solution that handles interactions across emails, chats, and calls, managing up to 70% of communications instantly. This automation capability significantly reduces costs, with savings of at least 50% announced, while freeing up resources for more strategic tasks. By seamlessly integrating with existing infrastructures, without requiring additional layers, Freeday also facilitates data-driven decisions, enabling a clear view of performance and the derivation of actionable knowledge. For businesses seeking to reduce administrative burdens and improve efficiency, Freeday positions itself as an indispensable digital assistant, optimizing interactions without interrupting the daily flow of human teams.
The digital assistant transforms customer interactions across channels, ensuring optimal handling of requests. This system enables teams to focus on more strategic tasks while maintaining a consistent service quality. Particularly beneficial for customer-oriented businesses, this tool increases satisfaction and loyalty.
By automating the processing and management of invoices, this feature significantly reduces human errors while speeding up processing times. Companies thus benefit from an instantaneous and reliable financial update. Ideal for finance departments seeking to optimize their work processes and efficiency.
This automated feature facilitates the analysis and processing of official documents, essential for complying with KYC procedures. It ensures fast and accurate identity verification, reducing non-compliance risks. This tool is essential for financial institutions looking to accelerate their operations while ensuring security and regulatory compliance.
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