This AI enables improving the customer experience by unifying communication across the emails, the chats and interactions with agents throughout the entire customer journey. Insync uses a cutting-edge generative AI platform to generate more sales, increase conversion rates and reduce support costs. The solution offers seamless integration with CRM, CXM, PIM systems, regardless of the complexity of the existing infrastructure. In addition, Insync provides an analysis of customer intents, enabling continuous understanding and training of the AI to respond accurately and efficiently. Companies can deploy this solution with no upfront development costs, with rapid setup in less than 30 days, guaranteeing an implementation with minimal effort from the client. This AI is ideal for fast-growing companies looking to optimize their customer support while controlling costs.
The ability to seamlessly integrate with existing systems, such as CRMs and CXMs, enables the user to maintain an operational consistency. This feature eliminates technical complexity and significantly reduces the time spent on configuration and maintenance, while guaranteeing a unified user experience on all platforms.
With intelligent management of customer requests, this feature uses AI to provide precise and personalized responses, which helps reduce up to 50% of requests addressed to human support. Automation contributes to a notable improvement in customer satisfaction and to a reduction in support costs.
This feature distinguishes users' true intents, which allows us to formulate more appropriate responses and to improve the efficiency of automated interactions. Moreover, the continuous retraining of AI models ensures their adaptation to changes in products, services or work processes, thus guaranteeing predictive and proactive management of interactions.
.webp){kind=icon}
The platform that empowers creators by making them discover the best artificial intelligence tools.
