This AI enables automating and optimizing customer support. InteractIQ uses AI to categorize and prioritize problems such as bugs, questions, or feedback. Additionally, an AI chatbot offers continuous assistance, facilitating rapid resolution of support tickets. Thanks to this technology, 80% of tickets are resolved instantly, by integrating content from diverse sources for complete and accurate responses. With support available 24/7 and the ability to handle interactions in more than 52 languages, this solution elevates the customer experience while simplifying internal work processes. InteractIQ is suitable for any type of business, offering instant responses and insightful analytics for continuous improvement of customer service.
Uses artificial intelligence to instantly classify and prioritize issues such as bugs, questions, or user feedback. Thanks to this approach, the ticket processing is accelerated and the work process becomes more efficient, benefiting from a significant reduction in the time required to respond to users.
Integrated with an AI-powered chatbot, this tool offers a continuous presence to interact with users at any time. The advantage? An improvement of the user experience with instant responses, which is crucial for businesses aiming to optimize customer satisfaction and build customer loyalty.
Capable of supporting more than 52 languages, this feature offers a seamless experience to users around the world, expanding the potential market. Global accessibility and the linguistic flexibility are major assets for companies looking to expand their international presence without language barriers.