This AI helps optimize email management for logistics companies. Levity connects to your inbox, categorizes incoming emails, extracts the crucial information and integrates it directly into your Transportation Management System (TMS). This facilitates tracking and quick responses to instant quote requests and order management. Levity stands out for its ability to automate repetitive tasks, thereby enabling teams to focus on improving customer relationships rather than tedious work. This solution delivers significant time savings by reducing the need for manual data entry and increasing responsiveness to customer requests. By integrating Levity, you can transform your work processes through effective automation of responses and optimized management, propelling your business toward greater efficiency. Levity is already used and approved by many rapidly growing logistics companies.
This feature allows connecting the inbox to a Transportation Management System (TMS), in order to automatically categorize incoming emails and extract the critical information. The main advantage lies in increased efficiency, reducing the time spent on manual data entry, which provides better responsiveness to customer requests and optimizes customer relations for logistics companies.
By configuring automatic identification of quote requests by email, the tool extracts the relevant details of the charges, passes them to pricing systems and responds in a few seconds. This almost entirely eliminates the need for manual handling of requests, allowing responses to queries to be ten times faster and significantly improve customer satisfaction in the logistics sector.
This feature ensures automatic updating of order statuses and informs customers without manual intervention. The ability to send immediate updates improves transparency and strengthens customer trust, while greatly easing the work processes within the company. This tool is essential to maintain high responsiveness and accuracy in tracking shipments.