This AI enables optimization of work processes by automating important but time-consuming tasks. Developed by Orygo Technologies, this solution primarily targets the specialized autonomous agents who assist both customers and employees of the company 24/7. By focusing on complex requests and providing assistance from vast knowledge bases, the software significantly improves the efficiency of interactions. It operates in more than 50 languages, ensuring effective communication on a global scale. Thanks to easy integration across platforms such as WhatsApp, Zendesk and Salesforce, as well as internal tools like Slack and Teams, this AI is not only versatile but also easy to deploy. It analyzes and manages requests via chat while knowing when to hand off to human teams, thereby optimizing the problem resolution flow. For companies seeking to automate the copywriting and other customer support or internal tasks, Orygo Technologies offers a robust and adaptable solution.
This solution improves efficiency of customer service by automatically closing more than 50% of conversations. Deployable across various communication platforms such as WhatsApp and Zendesk, it offers assistance and product recommendations, simplifying interactions and reducing the work processes for the teams.
The tool provides instant access to the corporate knowledge, fully automating the internal support requests. Capable of retrieving and analyzing information from various sources, it facilitates the resolution of complex queries and improves operational efficiency.
The tool ensures a quick and efficient rollout, without the teams having to worry about configuration. Thanks to a dedicated engineering service and a ongoing support, the agent's performance is optimized, enabling the company to fully focus on its strategic missions.
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