This AI enables transforming the knowledge of a company into a dynamic and powerful help center integrated directly into Microsoft Teams. Perfect Wiki facilitates the creation and editing of knowledge bases, manuals and FAQs without leaving the Teams environment, thereby optimizing the work processes. Through its AI-powered chatbot, Perfect Wiki automatically answers colleagues' and clients' questions with AI-generated responses based on internal data. Furthermore, it generates automated weekly reports that help continually improve the available content. This integrated solution reduces the time spent searching for information and simplifies knowledge sharing among users, making any interaction more efficient. Perfect Wiki is therefore an essential tool for companies looking to centralize their information management and accelerate internal communication.
This feature offers a direct integration into Microsoft Teams, allowing users to consult and edit content without leaving their usual environment. This system contributes to significant time savings by eliminating the need to navigate between different applications. Improved access to relevant content simplifies the work processes.
Thanks to an AI-powered chatbot, the recurring questions from colleagues and customers are automatically handled. This chatbot provides 100% AI-generated responses based on existing data, thereby optimizing support efficiency while reducing the workload on staff.
AI-generated weekly reports provide valuable insights into the performance of the knowledge base, identifying popular content, information gaps, and necessary updates. This tool helps keep the knowledge base up to date, increasing knowledge retention within the organization.
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