This artificial intelligence makes it possible to toughen the effectiveness of customer support teams thanks to a solution of rich live chat and a Chatbot based on AI. REVE Chat offers a communication enhanced via video interactions, allowing seamless collaboration between agents and customers. Its flagship features include the WhatsApp campaign for increased customer engagement and better return on investment, co-browsing for real-time guided assistance, and an integrated ticketing system for effective problem resolution. Available both on mobile platforms and on various social networks, REVE Chat integrates a fluid escalation mechanism between the AI chatbot and human agents, thus ensuring an optimization of customer satisfaction and a reduction in operational costs.
Facilitating customer interactions with a AI chatbot, capable of responding to 75% of requests independently. This tool accelerates response time and reduces the workload of agents, thus allowing a better allocation of human resources on more complex issues.
With the solution of live chat, customer engagement takes place without delay, ensuring smooth communication. This instant messaging system is ideal for maintaining high user satisfaction while ensuring ongoing support.
Integration of a service of Video chat offering face-to-face support no matter where the customer is. This tool humanizes online support, increases customer trust, and helps resolve issues more effectively through more personal interaction.
.webp){kind=icon}
The platform that empowers creators by making them discover the best artificial intelligence tools.
