Senseforth

Senseforth

Optimize customer engagement on social media.

Ease of Use
Senseforth screenshot

This artificial intelligence enables to enhance the efficiency of work processes by connecting users with interactive and personalized solutions. Senseforth optimizes communication across various platforms, including mobile applications and the social networks, by using advanced conversational intelligence chatbots. These tools automate interactions with customers, offering continuous assistance and a seamless experience.The software is particularly effective at accelerating customer acquisition and sales productivity in sectors such as banking, insurance, health, and retail. HR services can also benefit from automation for better employee engagement. With installation up to ten times faster thanks to pre-built AI models, Senseforth guarantees not only better alignment with industry-specific requirements, but also contributes to a cost-reduction and performance-improvement strategy, while strictly adhering to ISO 27001 information security standards.

Features

Customer Interaction Optimization

This feature provides multidimensional conversational analytics. Beneficial for understanding behavioral trends on social networks and other channels, it helps businesses improve their engagement and customer satisfaction through a deeper understanding of user needs.

Intelligent Voice Search

Thanks to its voice search technology, the user quickly accesses the sought information, increasing the efficiency of the work process. Particularly useful for sectors where rapid data access is crucial, such as banking or healthcare.

Customer Support Automation

This feature uses chatbots designed to automate customer support, reducing wait times and operational costs. It is ideal for maintaining a constant and high-quality level of customer service, while optimizing human resources.

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