This AI enables monitoring, analysis and optimization of brand presence on the social networks. Thanks to advanced features such as social listening and customer service automation, SentiOne helps decipher sentiments and online discussions to protect and improve brand image. This software integrates chatbots and voicebots to effectively respond to customer requests, thus reducing response time and freeing up human resources for more complex tasks. The automated reports allow monitoring trends, preventing potential crises and discovering new sales opportunities. Used by renowned companies, this platform stands out for its natural language understanding engine and for its ability to handle up to 70% of customer queries through its intelligent conversational solutions. SentiOne is therefore an essential tool for marketing teams aiming to optimize their digital strategy and copywriting on social networks.
Enable effective monitoring of online discussions relevant to the brand thanks to an AI-based analysis engine. This feature helps protect the brand's reputation, prevent crises on the social networks and discover new business opportunities.
Provides automatically generated reports that enable deep data analyses with no manual effort. The main utility lies in the ability to optimize the work processes by offering regular and precise insights, thus facilitating strategic decision-making.
Offers proactive tools to identify and mitigate potential risks before they turn into crises. This feature is crucial for maintaining a positive brand image by proactively managing discussions and negative fallout on the social networks.
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