This artificial intelligence allows generating responses to customer reviews in just a few clicks. With Solike, companies can achieve a response rate of 100% to comments, five times faster, saving on average 12 hours per month. This solution integrates directly into browsers via a Chrome extension, offering relevant and personalized response suggestions that reflect the brand identity. Automated responses, of a quality similar to those written by humans, are available in 30 languages, thus addressing an international audience on various sites such as Google, Booking, TripAdvisor, Amazon and many others. Solike's ability to analyze the sentiment of customer reviews allows proposing responses adapted to each context and to continually improve the work process of companies in managing reviews. Usable in various sectors, from hospitality to real estate and including e-commerce, Solike offers plans tailored to all needs, with a free version available to test the service. This tool represents an undeniable competitive advantage for companies concerned with their online reputation and customer satisfaction.
Save time with this extension for Chrome, which allows generating automatic responses to reviews in two clicks. The tool analyzes the expressed sentiments and offers personalized suggestions that respect the brand's identity. Ideal for companies looking to improve their workflow and customer interaction across different social networks and platforms.
Ensuring smooth communication with international customers, this feature provides responses in 30 distinct languages. The quality of the automatic copywriting, virtually indistinguishable from that of a human, strengthens customer trust and engagement, while preserving your company's image across various sectors, including hospitality and e-commerce.
This feature turns copywriting into an efficient process thanks to API integration with customer review management solutions. Companies specializing in the hospitality or e-commerce sector can thus optimize the time allocated to this task, by generating adequate, relevant and rapid responses to user comments.