This artificial intelligence makes it possible to optimize the customer service through a multi-channel platform, thus facilitating an improved customer experience and increased team productivity. Tactful integrates Of conversations automated and personalized, improving interactions on all digital and voice channels. Thanks to his Chatbot multilingual, it offers customer support 24/7, reducing wait times and increasing customer satisfaction. In addition, it allows intelligent automation of work processes, simplifying repetitive tasks and speeding up responses. Customizable routing rules direct interactions effectively, ensuring optimal management even for high volumes of interactions. Finally, Tactful is easily configured and integrates easily with existing business tools, promoting a smooth and risk-free digital transformation.
Increase efficiency with a platform that unifies the management of customer interactions across channels, including calls, online chat, and social networks. This ensures a consistent and personalized customer experience, reduces wait times, and optimizes customer satisfaction.
Free up resources and increase productivity by automating repetitive tasks with artificial intelligence. Automation makes it possible to manage daily tasks more effectively, while providing customers with quick and accurate answers.
The software easily connects to over 1000 applications with no coding required, allowing deep customization and optimization of work process. This simplifies information management and increases productivity by eliminating information silos.