This artificial intelligence makes it possible to optimize the management of emails, tickets and other unstructured forms of communication in companies. Tekst transform this information into automated and intelligent work processes. It analyzes historical messages to enrich the content with relevant tags, redirects these communications to the appropriate inboxes, and automates responses. In doing so, it significantly reduces the time spent on manual tasks. By adding structure to each inbox, employees avoid wasting time on misattributed messages and can focus on higher value-added activities. The solution seamlessly integrates software such as SAP, Salesforce, Microsoft Dynamics 365, Microsoft Outlook, and Zendesk. security, compliance with standards and global multilingual support reinforce its adaptability to any professional environment. Tekst is therefore a valuable asset for any company looking to optimize its communication process and to improve its overall effectiveness.
Transform raw data into strategic decisions through accurate analysis. The ability to give actionable the information extracted optimizes the management of operations and improves rapid and effective decision-making, particularly adapted to the needs of companies that want a clear view of their performances.
Eliminate repetitive manual tasks and reduce processing time by automating message replies and sorting. The use ofhistorical data to enrich and reorient communications allows companies to focus on tasks to highest added value.
Easily connect external tools for a maximum interoperability. The platform supports integrations with major solutions such as SAP, Salesforce, and Microsoft Dynamics, ensuring rapid implementation and without disturbance of the existing work process.