This artificial intelligence makes it possible to automate up to 80% support requests on all digital channels thanks to next-generation AI agents. Ultimate improves the customer experience, strengthens agent capabilities, and optimizes work process. Integrated with tools like Zendesk and Salesforce, this software offers specific solutions for industries such as e-commerce, financial services, and more. Through the use of UltimateGPT, businesses can effectively deal with frequently asked questions, increase first-contact resolutions, and personalize interactions without code through an intuitive dialog builder. With one-click integrations and a robust analytics suite, Ultimate provides an overview to continuously optimize efficiency. To achieve deep automation and reduce workload, Ultimate is the ideal tool for businesses looking to evolve with artificial intelligence in customer support.
With an ability to handle over 80% of customer support requests, this tool offers a automation solution For the social networks. Ideal for businesses looking to improve the efficiency of their customer service, thus reducing the need for human answers to frequently asked questions.
This feature radically transforms ticket management by automating up to 60% of resolutions upon first contact. Adapted to companies wishing to accelerate their work process and improve the customer satisfaction, it reduces response times considerably.
Enabling seamless integration with platforms like Salesforce and Zendesk, this capability maximizes the use of customer data. It is essential for businesses aiming to personalize interactions and optimize the user experience across multiple service points.