This artificial intelligence makes it possible to connect businesses with their customers through various channels such as voice, email, live chat, SMS and WhatsApp, offering personalized and integrated service. Whelp centralizes all customer interactions and data in one place, making it easier to manage and respond to customer queries, improving efficiency, and increasing customer satisfaction. By exploiting automations AI-powered, this platform optimizes work process by freeing agents to focus on more complex issues. The software's ability to easily integrate various tools and platforms ensures a smooth transition to a better structured workspace. In summary, Whelp is designed to improve customer communication, enrich the user experience, and boost operational performance through a robust and versatile customer management solution.
This feature uses Chatbots automated systems that manage up to 60% of customer requests, significantly improving responsiveness and allowing agents to focus on more complex issues. Extremely beneficial for businesses with a large volume of requests.
A complete solution that allows you to reach customers via Voice, Email, Cat live, SMS and WhatsApp. This approach ensures a constant presence on all social networks and increases customer satisfaction by offering a personalized and uninterrupted experience.
The system offers extensive integration capabilities, simplifying merging with existing tools and optimizing work processes. In addition, thanks to advanced analytical tools, businesses can track and analyze their performance, which is crucial for the continuous optimization of operations.