This artificial intelligence makes it possible to automate and personalize the Customer service Across Multiple Channels, Offering a Human Interaction Thanks to its dynamic agents. Yellow reduces customer effort by offering 24/7 support that can manage natural communication in real time. By using LLM (Large Language Models) self-learning, this AI is continuously improving its efficiency, guaranteeing speed and precision in responses.
The software is designed for easy integration with over 150 solutions, allowing rapid deployment adapted to existing structures. It also has multi-lingual capabilities, supporting 135 languages to communicate effectively with a large global audience. Real-time analytics provided by Yellow.ai Analysis Help Businesses Optimize the Automation of Conversations and Improve the Customer satisfaction.
This artificial intelligence system is particularly useful for businesses looking to innovate in their customer work processes without major changes to their technological infrastructure. It is aimed at those who require a reliable, secure solution that complies with international standards, thus strengthening the Customer Loyalty and commitment to the brand.
Improve customer service efficiency with a Automation Which has increased precision and speed. This tool generates interactions that seem natural and human, reducing customer effort and increasing overall satisfaction.
Extend your reach to more than 35 channels, offering assistance in 135+ languages. AI agents adjust their tone and detect feelings to ensure an empathetic and effective conversation, optimizing customer engagement at all times.
Thanks to More Than 150 integrations Instant and advanced analytics tools, this tool provides real-time visibility into key metrics, enabling informed decision-making and rapid commissioning in a variety of technology environments.