TheLoops is an intelligent platform designed to improve Customer Experience (CX). It provides key information using GenAI prediction and technology. This centralized solution aims to strengthen economies and increase customer loyalty, eliminating the need for fragmented solutions and manual data processing. The tool also facilitates the analysis of customer feedback, the monitoring of anomalies and the forecasting of the churn rate, while integrating with various professional tools.
Get real-time predictions, trends, and customer sentiment analyses.
Boost agent performance with recommendations, automated classification, and summaries.
Anticipate risky tickets to offer proactive and preventive customer support.