The Yuma Assistant is an AI designed to integrate with your Help Desk software, automating the writing of responses to customer queries. Using advanced artificial intelligence, it analyzes incoming requests to suggest appropriate responses, while adapting to your brand voice and understanding your business. Yuma transforms the efficiency of your support team, ensuring top-notch customer service.
As soon as a ticket is received, the AI analyzes the request and sketches out an appropriate response, without disrupting the agent's workflow.
Yuma generates drafts in your brand voice, ensuring consistent and professional communications every time.
After installation, Yuma builds a knowledge base adapted to your brand, guaranteeing accurate and personalized answers.