Yuma
Automate your store's customer support.
The Yuma Assistant is an AI designed to integrate with your Help Desk software, automating the drafting of responses to customer inquiries. Leveraging advanced artificial intelligence, it analyzes incoming requests to suggest appropriate responses, while adapting to your brand voice and understanding your business. Yuma enhances your support team's efficiency, thereby ensuring first-class customer service.
Features
Automatic Response :
Upon receipt of a ticket, the AI analyzes the request and sketches an appropriate response, without disrupting the agent's workflow.
Voice Personalization :
Yuma generates drafts in your brand's voice, ensuring consistent and professional communications every time.
Custom Knowledge Base :
After installation, Yuma builds a knowledge base tailored to your brand, guaranteeing precise and personalized responses.